haven't Received an Email Reply yet?
If you are finding that
you are not receiving any reply from us even after emailing us a couple
of times without response then there is probably a problem with your
email account. We ask that you check your email return address or supply
us with an alternative email address if this happens.
There are occasions
where our email reply gets bounced back to us for various reasons
including "Account inactive", "Account is over
Quota", "Host unknown", "Service unavailable".
Sometimes people simply mistype their email in the support box and we
are unable to reply.
customers have had their email filters set too high (such as in Hotmail)
and their reply simply gets sent to their junk emails folder.